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IndiGo is an Indian Low-cost airline headquartered at Gurgaon, India. The airline offers more than 1,500 daily flights connecting to over 80 destinations including 24 international destinations with its primary hub at Indira Gandhi International Airport, Delhi.
IndiGo is the largest airline in India in terms of passengers flown with a market share of 60.4% as of July 2020. IndiGo presently operates a fleet of over 270 aircraft belonging to the Airbus A320 family. In 2019, IndiGo carried 300 million passengers.
Being a low-cost carrier, IndiGo offers only economy class seating accommodating 180 passengers per aircraft. To keep fares low, IndiGo does not provide complimentary meals in any of its flights, though it does have a buy-on-board in-flight meal programme. No in-flight entertainment is available and Hello 6E is the in-flight magazine published by IndiGo. IndiGo offers premium services, where the passengers can avail additional benefits like a pre-assigned seat, multiple cancellations and priority check-in at a higher fare. IndiGo is featured on our blog about the best value, and cheapest airlines in the world.
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Baggage Policy
IndiGo passengers are permitted to carry one piece of checked baggage, one piece of carry-on baggage and one personal item onboard their flight.
Carry-on Baggage
Passengers are entitled to one carry-on baggage that is no larger than 55cm x 25cm x 35cm in three dimensions and no heavier than 7kg. One personal item is also allowed onboard, this could be a camera, laptop or a small purse.
Checked Baggage
Checked baggage allowances vary depending on the route you're flying with IndiGo.
For domestic routes, checked baggage must not exceed 15kg per piece.
For routes to Bangkok, Dhaka, Kathmandu, Kuala Lumpur, Male, Phuket and Singapore, checked baggage must not exceed 20kg.
For flights to/from Jeddah, checked baggage must not exceed 25kg. There is also an allowance of 5L of ZamZam water.
For flights to/from Abu Dhabi, Colombo, Doha, Dubai, Hong Kong, Istanbul, Kuwait, Muscat, Sharjah and Yangon, checked baggage cannot exceed 30kg.
For all routes, the checked baggage dimensions must not exceed 158cm in linear dimensions.
Cabin Classes
Currently, IndiGo only offers one class fare: standard Economy Class seating. IndiGo Business Class seating not not not currently available.
Their flights are divided into two classes "Saver" and "Flexi Plus".
"Saver" offers customers the lowest priced tickets, which is ideal for passengers who know that their itinerary won't change in the future.
"Flexi Plus" is slightly more expensive for customers but meals would be included, as well as free date change and cancellations.
Economy Class
IndiGo does not have an individual Economy Class to choose from as it is one standard fare throughout the aircraft. However, you can enjoy a comfortable and stress-free flight when flying with Indigo.
Economy Class Facilities
IndiGo provide a wide range of snacks onboard at a small fee. You can pre-book your snacks with Indigo so they are ready to be served to you when you are rested on the flight. Alcohol is available only on international flights and purchased in-flight. Water is free of charge on all Indigo flights
Economy Class Seating
IndiGo's seating comes with reclining functions and with space for you to feel comfortable during your flight journey. The seat layout is in a 3-3 configuration with soft cushioning and fitted headrests.
In-flight Entertainment
There are no in-flight entertainment on the airline's flights.
Food
Meal Options
IndiGo do not offer any complimentary food or meals on board their flights. However, food can be pre-booked when making a reservation, or by contacting IndiGo at a later date. Additionally, passengers can purchase food in-flight. The choice of meals available to purchase is either a vegetarian meal, or a non-vegetarian meal, but other snacks can include sandwiches, noodles, crisps, nuts and cookies.
Special Dietary Requirements
IndiGo does not offer special menus for any dietary requirements. However, you can bring your own food items on board, as long as it meets the airport’s standards for transporting food.
Drinks & Alcohol
Alcohol is available to purchase onboard International flights as well as soft, non-alcoholic drinks. There will be soft drinks, such as coke, which will be available to purchase on domestic flights.
Check-In Information
Online check-in is available for IndiGo flights. Opening and closing times vary.
Online Check-In
Passengers can check-in online from 48 hours before to up to one hour prior to departure time. Please visit the airline's official website with your booking reference and your passport details to proceed with check-in.
Frequent Flyer Program
Frequent Flyer Programme is not currently available but the airline has a reward programme called 6E Rewards. Members can earn points when you fly with the airline or shop, dine and pay with the 6E credit card.
Points can be redeemed whenever you want to as there are no time limitations as to when you use your points. one point equals to one Indian Rupee (INR). The points can also be converted to flight ticket(s).
Airline Alliance
IndiGo isn't part of any airline alliances.
Destinations that IndiGo flies to
The low-cost carrier flies domestically to destinations include Tirupati, Bangalore, Delhi, Ahmedabad, Kochi, Mumbai, Amritsar, Hyderabad and more. The airline also flies to international destinations including Hong Kong, Dhaka, Doha, Jeddah, Singapore, Bangkok, Phuket, Dubai, Hanoi, Ho Chi Minh City and many more.
More than 100,000 happy customers per year
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Hub Airport
Indira Gandhi International Airport
Indira Gandhi International Airport is one of the busiest airports in India in terms of passenger traffic, cargo traffic and international traffic.
Airlines that fly to and from Indira Gandhi International Airport include Air India, Air Deccan, Bhutan Airlines, Go Air, Asiana Airlines, Turkish Airlines, British Airways and Etihad.
Fleet
As of September 2020, the airline's fleet includes 122 A320-200neo, 19 A321LR and 25 ATR72-600.