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About Neos Air

Neos (airlines) S.p.A is an Italian leisure airlines, based in Somma Lombardo and Milan. Neos was established in June 22, 2001, as a combined venture between two tourism companies, the Italian Alpitour S.p.A. and the German Tui Group. Revenue flights were launched on 8 March 2002. Until then, Neos was part of TUI Airlines. In January 2004, Neos became the parent company of  Alpitour, losing its affiliations wth the TUI Group.  In January 2004 however, TUI sold its entire shares to Alpitour. For many years Neos has been working with Costa Cruises to transport passengers from Italy to Dubai the Caribbean and the North of Europe at Costa's ships departure and arrival points. In January 2011, Neos fleet was increased up to 6 planes. In 2014, Neos ordered three aircraft to be leased from AerCap. These orders were later converted into three larger Boeing 787-9s. Neos is the first Italian 787 operator with the first aircraft entering service on 25 December 2017.

Neos Air Fleet

The Neos Air fleet includes six Boeing 727-800W, three Boeing 767-300ERW and three Boeing 787-9 Dreamliner aircraft.

Neos Air Destinations

Neos operates flights across Southern Europe. Russia, Africa, the Middle and Far East, the Caribbean, Mexico and Brazil. The following destinations are a mix of regular and seasonal scheduled services:

Domestic Destinations

International Destinations

Neos Air Baggage

Carry-on Baggage

One only piece of luggage per passenger is allowed in the cabin. The maximum weight for carry-on baggage is 5 kg and the maximum size is 55x40x20 cm.

Checked Baggage

The hold baggage allowance varies according to the flight haul, except where otherwise specified (e.g. special flights or particular destinations). The hold baggage allowance is strictly calculated per person: so it is forbidden to transfer a part or the whole allowance from one passenger to another. For each passenger, the weight limit of the checked-in baggage is 15kg for short and medium haul flights, 20kg for long-haul flights in Economy Class and 30kg for long-haul flights in Economy Premium Class.

Neos Air Check-in

Online Check-In

Neos Air online check-in is available from 24 hours until three hours before your scheduled flight departure. Neos Air online check-in is only available for flights departing from Milano Malpensa, Bologna, Verona, Roma Fiumicino, Bergamo, Cagliari, Catania, Ibiza, Palma Di Maiorca, Minorca, Kos, Rodi, Karphotos, Creta, Mykonos, Santorini, Skiathos, Sal, Boa Vista, Tenerife, Lanzarote, Las Palmas, Fuerteventura and Tel Aviv.

Airport Check-In

Passengers checking in at the airport must bring a valid passport or identity card if visiting countries that lie within the Schengen region.

Neos Air Hub Airport

Milan-Malpensa Airport

Milan–Malpensa Airport is the biggest international airport in northern Italy. It serves 15 million inhabitants, as well as those living in the Swiss region of Canton Ticino. The airport is located 49 kilometres (30 mi) northwest of central Milan and  has two terminals and two runways, as well as a dedicated cargo terminal.

In 2017, Malpensa Airport handled 22,169,167 passengers and was reported as Europe's 26th busiest airport. Until 2008, Malpensa Airport was a major hub for the flag carrier Alitalia.  Malpensa Airport remains the second busiest Italian airport for international passenger traffic (after Rome Fiumicino Airport), and first busiest for freight and cargo. It handles over 500,000 tons of international freight annually. The first industrial airport was opened in 1909 near the Cascina Malpensa, an old farm, by Giovanni Agusta and Gianni Caproni to test their aircraft prototypes. This airport was then opened for civil operation in 1948 during the war reconstruction period, in order to serve the northern area of Milan.

Photo credit: Jnpet

Neos Air News

April 2018

Neos signs partnership with Viastara to offer in-flight connective

Neos Air will add in-flight connectivity to a number of services after signing a partnership with global communications company, Viastara.  Viastara will provide in-flight connectivity to all services operated by Neos Air's Boeing 787 Dreamliner equipment. 

Neos Air CEO, Carlo Stadiotti stated that the airline is excited about adding Viasat's in-flight connectivity system to its flights and having access to the 'world's most advanced satellite communications system'.

April 2018

Neos launches new route from Zadar to Tel Aviv

During the summer season, Neos will add a new scheduled service between Israel and Croatia. The flight will depart from Zadar Tel Aviv once a week. Boeing 737-800 aircraft will operate this route from 03JUL18 to 02OCT18.

NO9070 ZAD1855 – 2250TLV 737 2
NO9071 TLV1550 – 1805ZAD 737 2

18th December 2017

Neos Airline introduces first Dreamliner at Milano Malpensa Airport

Neos, has launched a new presented Boeing 787-9 in Milan Malpensa. This is the first to enter its fleet and will take off on December 21 to Pointe-a-Pitre, Guadalupe, in collaboration with Costa Crociere.

“With this new aircraft, today, we are facing three challenges and at the same time three reasons of pride,” said Lupo Rattazzi, President of Neos. “For me, personally, this is the fourth long-range machine that I [am] introduc[ing] on the Italian market and is the most innovative; it is, therefore, an Italian pride to bring this aircraft to Italy, as it is for the Alpitour group (tour operating company) that made the project become a reality.”